Holidu, 2022
Client
Holidu, 2022
Expertise
User Experience Design, User Interface Design
Technologies
Figma
Holidu Partner Portal - A portal for verified partners to optimise the management of their vacation rentals. Properties can be listed, invoices viewed and bookings can be managed. By implementing a scoring system, partners are provided with individualised suggestions for improvement of each of their apartments to increase booking rates.

About the customer

Holidu is a startup from Munich, founded in 2014. It offers a search engine for vacation homes and apartments that allows users to find accommodation at the best price by comparing millions of offers from more than 1,500 providers. The Holidu team consists of more than 550 employees coming from over 40 different countries. The company has received several awards for its strong growth and excellent service and is one of the most popular employers in Germany.

Holidu partner portal dashboard

Holidu partner portal dashboard

About the project

The project aimed to fundamentally improve and redesign the user experience and the user interface of the search engine's partner portal. The focus was on two different areas: optimising the data quality of the accommodations and making the provided statistics clearer and more accessible to users. A key challenge was that the quality of the data is largely dependent on user input. Therefore, a strategy was developed to indirectly motivate users to improve their information and thus increase the likelihood of a booking. To this end, a scoring system was introduced that specifically points out weaknesses in users' data and provides concrete recommendations for improvement. This allows users to significantly increase the booking chances of their inventory. In addition to improving data quality, user-friendliness and data visualisation have been improved. This should enable users to better understand their data and optimise it in a more targeted manner. As part of these innovations, a new design was also developed, which rounds off the look of the entire portal and brings it up to new standards.

Features

  • Measurement of optimizations through user surveys.
  • Introduction of "action tasks" for user control
  • Design according to existing development standards
Website of holiday flats and houses

Conclusion

The client is very satisfied with the elaborated result, as the optimization of the user experience contributes to a significant improvement of the accommodation data quality. The points system contributes to the increase of booking opportunities, while the revised statistics and the new design increase the usability. Overall, the project is a significant improvement of the partner portal, which becomes measurable through the large amounts of data.

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